Sophia
    AI Voice Agent, Available 24/7

    Your phone line, fully handled by AI.

    Sophia answers calls, resolves L1–L2 support issues, takes orders end‑to‑end, schedules appointments, and collects payments, 24/7.

    Get a live example call flow in under 2 minutes.

    See Sophia in action.

    Listen to a real booking call, or try talking to Sophia live and ask what she can do for your business.

    Sample Call Replay

    Sample Call, Restaurant Reservation

    Sarah × Customer

    READY
    SarahHello! This is Sarah from The Golden Fork. How can I help you today?
    0:00--:--
    GreetingAvailabilityEvent DetailsGuest InfoBooking Confirmed

    Live Voice Demo

    Live Demo

    Talk to Sophia

    Ask what she can do for your business

    L1–L2 Customer Support

    troubleshooting, resets, setup guidance

    Restaurant Ordering

    orders straight to kitchen via POS

    Scheduling + Payments

    books, confirms, collects payments via SMS

    Outbound Reminders

    appointment & balance reminder calls

    Custom Integrations

    your databases, APIs, and workflows

    Most calls don't need a human. They need a resolution.

    Customers call with the same high-intent needs: "Help me reset this." "Can I place an order?" "Book me for Tuesday." Sophia is built to carry the conversation through completion, not just answer questions.

    Resolve issues

    Step-by-step troubleshooting

    Complete transactions

    Orders + payments

    Reduce operational load

    Reminders + routing + follow-up

    One AI voice agent. Five revenue-impacting workflows.

    Turn support calls into solved tickets, without the wait.

    Sophia handles technical customer conversations up to Level 2: diagnosing common issues, guiding resets, walking customers through setup, and explaining product features clearly, any time, day or night.

    Perfect for

    Security cameras, smart locks, Wi‑Fi devices, hubs, sensors, and connected home systems.

    What Sophia can do

    • Walk customers through installation and setup step-by-step
    • Guide device resets, reconnects, and reconfiguration flows
    • Explain product functionality clearly
    • Identify the issue type and collect key troubleshooting details
    • Escalate to your team with a clear call summary and context

    Deploy Sophia in days, not months.

    01

    Connect your phone line

    Forward calls or provision a dedicated number.

    02

    Connect your tools

    Calendars, POS, maps, payment links, inventory databases.

    03

    Define your business rules

    Hours, escalation rules, policies, brand tone.

    04

    Go live + optimize

    Review call outcomes, refine scripts, expand workflows.

    Integrates with your stack.

    Sophia connects to the tools you already use. If you don't see your system listed, we'll build a custom integration.

    Scheduling & Calendars

    Calendly, Google Calendar, and more

    Maps & Location

    Google Maps, directions, addresses

    Restaurant POS

    Kitchen ticket & order workflows

    Databases & Inventory

    Dealer DB, ERP, custom systems

    Payments

    Secure payment links via SMS

    Custom APIs/Webhooks

    Internal tools and workflows

    Have a unique workflow? We'll integrate it.

    Built for real conversations, plus real actions.

    Natural voice experience

    • Handles interruptions and clarifying questions
    • Confirms details to avoid errors
    • Speaks in your brand tone

    Action-taking automation

    • Create/confirm bookings
    • Push orders into POS
    • Send secure payment links via text
    • Trigger outbound reminder calls
    • Pull live inventory data
    • Escalate with full context

    Custom Integration & Automation

    Connect Sophia to your internal APIs, ticketing, CRM, or back-office systems for end-to-end resolution.

    Know what callers want, and what Sophia solved.

    Track call reasons, outcomes, peak times, and escalation categories so you can improve your experience and staffing.

    Resolution rate

    Handle time reduction

    Missed call reduction

    Order completion rate

    No-show reduction

    Payment recovery

    Designed for customer trust.

    Sophia is built to support conversations that may include sensitive details. Use role-based access, controlled workflows, and secure messaging.

    Controlled scripts and business rules

    Secure payment-link delivery via SMS

    Configurable data handling and retention

    Audit-friendly call records and summaries

    Pricing that matches your call volume.

    Sophia pricing depends on your use case, monthly call volume, and the integrations you need.

    Starter

    For simple scheduling + inbound call handling

    • Core call handling
    • Basic calendar integration
    • Standard reporting
    Most Popular

    Growth

    For support + scheduling + payments

    • L1–L2 support flows
    • Secure payment links via SMS
    • Advanced rules + reporting

    Enterprise

    For POS + inventory + custom workflows

    • POS integrations / kitchen tickets
    • Dealer database integration
    • Custom integrations + SLAs

    Need something specific? We'll scope and quote custom integrations.

    Teams use Sophia to scale without sacrificing experience.

    "Sophia cut our missed calls by 60% and resolved most L1 issues without any human intervention."

    Sarah M.

    Head of Support, Smart Home Co.

    "During rush hours, we used to miss 30+ calls. Now every order goes straight to the kitchen automatically."

    Marco R.

    Owner, Quick Bites Restaurant

    "Our no-show rate dropped significantly once Sophia started handling reminder calls and collecting deposits."

    Dr. Lisa K.

    Practice Manager, Bright Dental

    Frequently asked questions

    Let's build your voice agent.

    Tell us about your business and we'll show you a live call flow tailored to your workflows.

    Ready to stop missing calls and start completing outcomes?

    Whether it's support, ordering, scheduling, reminders, or inventory, Sophia turns phone conversations into completed actions.

    We'll map your workflows and show a live call flow tailored to your business.